If you are on continuous medication authorised by your doctor, you can order a repeat prescription.
To order a repeat prescription
- Use your NHS account (on the NHS website or in the NHS app).
- Use your Systmonline account (on the Systmonline website).
- Order by telephone – The prescription line is open from 2pm until 3pm Please ring 01754 896350 within these times.
The prescription line can be extremely busy at times, but we offer this service because we appreciate that not everyone has the facilities to order electronically. It would help us to provide you with a better service if you could avoid ringing on Mondays because these are our busiest days for appointment requests and general enquiries, but whenever you ring, if there is a delay, please be patient, we will answer your call as quickly as possible. - Use the repeat ordering slip on your previous prescription. Leave it at the surgery.
- By post – Please send your repeat prescription slip (marked prescription order) to: HAWTHORN MEDICAL PRACTICE , HAWTHORN ROAD, SKEGNESS, PE25 3TD. Please include a stamped addressed envelope if your medicines ARE NOT dispensed at Burgh or sent electronically to your nominated pharmacy.
If you would like to nominate a pharmacy, please speak to one of our staff members when requesting your prescription. If you have a nominated pharmacy it means that we will send your repeat prescriptions to the pharmacy of your choice electronically. Please advise a staff member of the pharmacy you wish to use and we will update your records accordingly.
Please allow at least 3 working days between ordering and collecting your medication from your pharmacy to allow them time to dispense.
Find out more about registering for online services.
Dispensary
Medication can be dispensed directly to some patients at the Burgh le Marsh surgery.
Eligible patients must meet specific criteria and you will be advised by practice staff if you are eligible.
Repeat medication will normally be available for collection 3 working days after ordering.
As with pharmacies, on occasion there may be a delay in obtaining supplies of certain medications. Please do not blame the staff as these matters are beyond our control and we do our best to work with our wholesalers to obtain supplies in a timely manner. You may be aware that over the last few years that has been increasing issue with medicine supplies and shortages. We are affected by these in the same way as other providers but do our best to overcome these obstacles to dispense the medication you need.
Medication reviews
We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with one of our clinicians.
You may at times be advised that to continue supplying your medication we will need you to have a blood test. It is very important for some medications that you are monitored quite closely so that we can ensure safe prescribing. Sometimes your dose might need changing for example, but we would only know that by reviewing a blood test result.
If you need urgent advice about your medication outside our surgery hours, please call NHS 111.
NHS prescription charges and exemptions
Go to the NHS website for the latest prescription charges and exemption criteria.