Hawthorn Medical Practice

Burgh Le Marsh Surgery

Prescriptions and dispensing

If you are on continuous medication authorised by your doctor, you can order a repeat prescription.

To order a repeat prescription

  • Use your NHS account (on the NHS website or in the NHS app).
  • Use your Systmonline account (on the Systmonline website).
  • Order by telephone – The prescription line is open from 1:30pm until 3:30pm Please ring 01754 896350 within these times.
    The prescription line can be extremely busy at times, particularly on Mondays.  It would help us to provide you with a better service if you could avoid ringing on that day. Whenever you ring and there is a delay, please be patient. We will answer your call as quickly as possible.
  • Use the repeat ordering slip on your previous prescription. Leave it at the surgery.
  • By post – Please send your repeat prescription slip (marked prescription order) to: HAWTHORN MEDICAL PRACTICE , HAWTHORN ROAD, SKEGNESS, PE25 3TD. Please include a stamped addressed envelope if your medicines ARE NOT dispensed at Burgh or sent electronically to your nominated pharmacy.

If you would like to nominate a pharmacy, please speak to one of our staff members when requesting your prescription.

If you collect your medication from a pharmacy please allow 3 working days between ordering and collecting your medication from the pharmacy to allow then time to dispense.

Find out more about registering for online services.

Dispensary

Medication can be dispensed directly to some patients at the Burgh le Marsh surgery.

Eligible patients must meet specific criteria and you will be advised by practice staff if you are eligible.

Repeat medication will normally be available for collection 3 working days after ordering.

On occasion there may be a delay in obtaining supplies of certain medications. Please do not blame the staff as these matters are usually beyond our control and we do our best to work with our wholesalers to obtain supplies in a timely manner.

Medication reviews

We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with one of our clinicians.

If you need urgent advice about your medication outside our surgery hours, please call NHS 111.

NHS prescription charges and exemptions

Go to the NHS website for the latest prescription charges and exemption criteria.

Date published: 8th October, 2014
Date last updated: 31st October, 2024